Ask Freelock

Response to a client or reader question

Ask Freelock: Why would I choose Drupal over Expression Web?

Mel asks:

Why would I use Drupal instead of Microsoft Expression Web to create a website?

I actually had to look to find out what Expression Web is--I hadn't heard of it before. It looks like a successor to FrontPage, something similar to DreamWeaver for creating static web sites.

So to rephrase, why should I build a site on a content management system, instead of using a tool that lets me build a site directly?

Recurring payments with Ubercart and Drupal

Damon Cortesi ( @dacort ) over at Untitled Startup recently wrote up a summary of recurring payment services provided for startups. It's a decent analysis of current payment services that offer a hosted recurring billing solution, if you don't have a merchant account or want to handle your own e-commerce. If you're writing a software-as-a-service platform from the ground up, and would like to outsource the payment side of things, these are good options.

Custom development licensing models

There are basically 3 models for getting web applications built:

  • Proprietary platform
  • Custom code
  • Open Source

Ask Freelock: What's this Twitter thing, and how do you use it?

George asks, why is everybody talking about Twitter?

Let me be the first to say, I hate reading and hearing about Twitter. The news media is filled with reporters talking about Twitter. Twitter itself has all sorts of "Social Media Gurus" that will tell you how to gain followers and use it to your best advantage.

It's all hogwash, and most of these stories are an utter waste of time.

Ask Freelock: Shared hosting, managed hosting, dedicated hosting, what's the difference?

Ksenia asks, how difficult is it to move all our stuff from Media Temple to SliceHost? I want to be able to make changes on site any time myself.

That's not a simple question to answer, mainly because Media Temple and Slicehost offer completely different kinds of hosting. To help clarify hosting, let me break it down into a few different types:

Ask Freelock: How do you stop spam?

We get a lot of questions about how to fight spam. For the most part, it's too late when it reaches your email program--but on the mail server, there are several tactics we employ to minimize what reaches your inbox.

Some of these can be applied universally, while others offer very effective protection with some trade-offs:

Ask Freelock: Symfony?

No, it's not a misspelling. Symfony is a framework for rapid development of PHP web applications.

Jim asks:

Ask Freelock: What's the scoop on mobile devices?

First, a disclaimer. I use a $20 Samsung as my day-to-day phone. It does text messaging. It has a lame WAP web browser. It makes phone calls. It has a few games. That’s about it. I’m a bit of a Luddite around smart phones, for a variety of reasons.

Ask Freelock: Why Ubuntu?

Patrick asks,

Why not OpenSuSE, instead of Ubuntu?

At Freelock, we provide a maintenance service contract to manage Linux servers. For a fixed monthly fee, we provide monitoring, system updates, application updates, and our help recovering anything that goes wrong with an upgrade. We’re looking at adding disaster recovery to the mix, raising the price to cover the cost of backing up all of the data and providing varying service level agreements on how soon we will recover your machine from a total loss. But for our base price, we only support Ubuntu and CentOS, with a preference for Ubuntu. So Patrick asks, why not OpenSuSE? Read my reply after the jump.

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Customer Feedback

I recommend you use Linux for your server(s). Mine are so reliable, it shocked me that after years of Microsoft-based expectations, I have no complaints now after many many years experience with Linux servers supporting a mixed Win2K and Apple OSX workstation network. Freelock has really opened my eyes to what I should be expecting from enterprise software. Linux is simply much better than anything Microsoft has done, and even on Microsoft's best day, Microsoft is too expensive, too proprietary and too unreliable. There is just no reason to keep putting ourself through that grief, constant change, and endless high cost.

George Roberston
George Roberston & Associates

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