Freelock Prices and Service Plans

Standard Packages

Here are some pre-configured packages we've developed to speed deployment of new sites. We've built these based on the needs of many similar organizations, so that we can quickly get a site launched. There is practically no limit to how much they can be customized after launch!

Note that the prices listed on these packages are the price if you also purchase a Denali support contract with a minimum 1-year term. Follow the link on a package to see other payment options.
Base Business Package

Our basic business package is meant for organizations and companies that have modest needs to begin with, or who already have a static site they want to move to a more flexible platform.

The Base Business Package includes:

 $500.00 With Denali package
Base Association Package

Our basic association package is meant for organizations who want to move much of their data management needs into an integrated web site.

The Base Association Package includes:

 $500.00 with Denali package
Basic E-Commerce Site

Our basic E-Commerce site is meant for businesses and organizations looking to collect payments online, using a shopping cart system that is tightly integrated into a full content management system. No longer do you have one system for the store, and a different system for your the rest of your site--we can bring it all together into one system you can manage much easier.

Our basic e-commerce package includes:

 $1,000.00 with Denali package

Support Contracts

With a Freelock Service Contract, we take responsibility for keeping your site up-to-date and running smoothly. Besides updating modules currently on the site, we regularly implement new functionality, and provide on-going training and support, and work with you to identify and prioritize upcoming features on your website, all while allocating our resources to ensure your priorities match the budget provided.

Support Hours on Service Contracts do not roll over from month to month, however we do consider each clients work history when determining the status of your account. Each project is color-coded based on the status of the account, green means there is room to work, yellow means the budget is on target, and red means budget has been met and work will cease until we are back on track. You may purchase additional buckets of hours at any time, or simply wait until we're back within the budget to proceed.


Rainier Support Contract

Includes:

  • Standard hosting
  • Up to 4 support hours during business hours, for the following types of support:
    • Drupal support, questions about how to use the system
    • Adding new functionality
    • Theme changes
    • Web Application Consulting
    • Upgrading to newer releases

The Rainier package is meant for sites with occasional service needs, with limited budgets but who want regular assistance/partnering with us to help keep the site fresh and improving.

 $299.00 per month


Denali Support Contract

Includes:

  • E-Commerce hosting
  • Up to 8 support hours during business hours, for all the services we offer

The Denali package is meant for sites that are growing quickly, and have a roadmap of features to implement over time.

 $499.00 per month


Everest Support Contract

Includes:

  • Managing a dedicated Linux server or virtual server configured with Drupal and our toolset
  • Up to 20 hours of priority support, for all the services we offer
  • After-hours availability

The Everest package is meant for larger organizations with multiple web site administrators, with a roadmap of features to implement and a desire to have the top Drupal shop in the NW as an ongoing partner in their business.

 $999.00 per month

Hosting

Support is limited specifically to restoring backups, login assistance, connectivity issues, and very quick requests.

All other support requires a bucket of hours or support contract.


Standard Hosting
  • Shared Drupal hosting on a Freelock server
  • Security updates for core and contributed modules
  • Nightly backups, ability to restore previous versions
  • Up to 10GB disk space, 20GB transfer per month
  • Up to 1 support incident per month of not more than 1 hour of support

Support is limited specifically to restoring backups, login assistance, connectivity issues, and very quick requests. All other support requires a bucket of hours or support contract.

 $99.00 per month


E-Commerce Hosting

Includes our Standard Hosting plan, plus:

  • Dedicated IP address
  • RapidSSL site certificate or equivalent
  • Compliance with PCI testing
 $149.00 per month

Hours

Hours may be purchased in any quantity, with bulk purchases receiving a discount off of the standard rate. Hours may be used for any of our Freelock services, from Drupal installation and setup to custom module development to on-going support and training.


Bucket of Hours

If you prefer to pay as you go for our web development services, then start by purchasing a Freelock Bucket and fill it up with hours when you need them. Our developers will work on your project until the bucket runs dry, and we will begin work again once filled. Our base rate is $150 per hour and may be used on any of our services, from Drupal Consulting to Open Source Consulting. Hours will expire if not used within 6 months, however every time hours are added, the expiration date resets.

 $100.00 per hour, for 50 hours

Customer Feedback

I recommend you use Linux for your server(s). Mine are so reliable, it shocked me that after years of Microsoft-based expectations, I have no complaints now after many many years experience with Linux servers supporting a mixed Win2K and Apple OSX workstation network. Freelock has really opened my eyes to what I should be expecting from enterprise software. Linux is simply much better than anything Microsoft has done, and even on Microsoft's best day, Microsoft is too expensive, too proprietary and too unreliable. There is just no reason to keep putting ourself through that grief, constant change, and endless high cost.

George Roberston
George Roberston & Associates

About Freelock

We are located in the Fremont neighborhood of Seattle, Washington. 3800 Woodland Park Ave North Seattle, WA 98103  USA [P] 206.577.0540 Contact Us | Site Map Get Updates ©1995-2010 Freelock Computing