Server Maintenance
Drupal runs best on a server set up and tuned for Drupal's needs. Drupal does not perform well in typical shared server environments. Most of our clients either have their own servers, or have us manage a server for them in the Cloud.
Our server management plan includes monitoring, managing backups, and regular system updates from the operating system vendors.
Terms & Conditions
a. Server administration includes management of basic servers necessary to support a Drupal stack - Linux, Apache, MySQL/Postgresql, PHP -- and a selected number of other common applications (SSH, Awstats, Postfix - outgoing mail server configuration)
b. Server administration does include one or two minor system-administration requests, such as creating new user accounts, fixing permissions, creating new Apache sites, and similar.
c. Server administration does not include other server administration unrelated to our standard Drupal configurations (e.g. we do not include managing an LDAP server, an inbound SMTP server, POP/IMAP servers, or similar).
d. To support our Drupal administration tools, we need PHP-CLI version 5.2 or later.
e. We support recent releases of Ubuntu, Debian, CentOS, RedHat, or SuSE/OpenSuse.
f. Major operating system upgrades are not included (but may be performed with billable time).
g. Compatibility with server control panels like CPanel or Plesk is not guaranteed -- often systems cannot be properly maintained without breaking functionality in these programs.
















