Help/Documentation

People who know me know I can get stubborn when I get sold on a particular technology. For the past year, my favorite is Matrix, a distributed chat system that addresses pretty much everything anyone wants from a messaging system. The only catch? Not that many "regular people" are using it yet.

Hey, that's not what I was thinking!

That's a very common complaint customers have with developers, when they receive the result of weeks or months of hard work. And it indicates a failure of planning.

The Linux Link Tech Show (TLLTS) has a great segment dissecting the criticisms/wild flames put forth on a series of shows on the TWIT network. Wanted to add a couple comments missing from their discussion.

I started writing a response to a discussion in the latest "Linux Link Tech Show" episode, but ended up with something far too long, so I've split it up into 4 posts.

What's extraordinary about the open source community is that this level of support happens all the time, every day, without charge, in hundreds, thousands of projects out there.

Over at Freelock Computing, we're learning the fundamentals of business from experience. We've been doing technology for a long time, but are relatively new to business, so what we've learned is hardly innovative or new.