CRM & Business Solutions

CRM (Customer Relationship Management) systems, they sound so great! Setup a CRM, put all your contacts and clients in there, add some forms to your website and BOOM the money will just pour in.

Except that’s not how it happens.

For any CRM system to be a success you need to believe and practice the workflow systems it sets up for you. We understand the importance of having a great CRM that works for your company and that can easily integrate with your website. In fact CRM’s have become an increased area of interest for us as of late. After researching and using a few we just decided to build our own.

We know your company may already be using a CRM that works GREAT for you. And we can integrate your CRM system with your website to make sure it answers all the questions you need while looking good.

At Freelock we got tired of conforming to other peoples way of thinking and built our own CRM system. We started with four key items for our CRM: Contacts, Organization/Business, Opportunities and Activities. Next up are a Lead Capture Form, Bulk import capability, Calendar Sync, and Basic Statistics. We are continuing to explore how to build CRM systems that offer effective engagement tracking. Keep an eye on our blog for what we’re learning.

There are a lot of other cool tricks and work your CRM can do for your business. The question is: What do you NEED your CRM to do? At Freelock we’re committed to building the right CRM for your business, not ours. We’ll work with you to create the CRM you need and want.

Here’s a few blog posts about CRM that we think may be helpful for you:

What do you need CRM to do?

Drupal CRM -- Why?

 

If you have a CRM that will need implemented with your website, let us know and we can talk about how to best integrate it to maximize results. And if you think a custom CRM system is what your company and web site need to be most effective, give us a shout, we’d love to help you!

Customer Feedback

Again, good job on the site. Unfortunately, most people won't be able to tell just how cool it really is. There is definitely a better look and feel on the outside, but where it really shines is under the hood. In today's world of crappy software vendors who provide crappy products and next to zero service at premium prices, it's refreshing to work with someone who is honest, thorough, reasonable and willing to do what it takes to meet the customer's needs.

Eric Leung, Director of Information Systems
Outdoor Research

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