Planning for the Worst

Let's face it, disasters happen. Whether it comes in the form of a windstorm, a hacker attack, or simply spilled coffee, organizations need a plan to get back on track. Creating a formal disaster recovery plan can save your organization should something happen to key personnel, your building, or your equipment. A disaster recovery plan involves thinking through your risks and the costs of mitigating those risks, and developing a strategy to address each one.

We can help by providing a template you can work through, or by sitting down and interviewing you and taking a more active role in the development of your plan. This doesn't have to be a big project, but it's better to do a quick one and get your backups in place than to put off too long. A key part of this process is documenting and backing up the configuration of each server, and identifying a process to deal with its loss of service. This should be detailed enough to allow restoration of your entire network within a day of getting replacement hardware.

At Freelock, we've recovered systems from failed hard drives, failed RAID arrays, accidental deletion, and hacked systems. We can put our hard-earned experience to work for you. While we can't prevent these disasters entirely, we can help you recover quickly when they happen—if you've taken the proper backup steps in the first place.

Data Recovery

By far, the best data recovery is from your previous night's backup. While we can (and have) recovered data from semi-functional hard drives with modest corruption, this process is expensive, unreliable, and error-prone. It's much better to pay us now to make sure you have a solid backup plan that covers all the basic risks, than to pay us later to reconstruct some critical system you thought was already backed up.

Server Assurance Plan

Here's the deal. If you hire us to provision a server or disaster recovery plan, and move forward with implementing our recommendations, we'll recover your data for free for as long as you maintain our server assurance plan. We charge an up-front fee for putting everything in place, and then a low, flat, monthly fee to make sure your backups are working, your server is secure, and your managed software is up to date. Then if your server crashes, walks out the door, or gets broken into by an attacker, we'll recover your data and systems and bring the server back up to the previous state on new hardware you provide.

We're happy to provide other administrative tasks, and day-to-day mitigation of denial of service attacks on an hourly basis—but our goal is to make sure no matter what happens, your data will remain intact. Contact us if you'd like us to put together a quote!