One of our clients is an art gallery that has a daily light show with limited seating. Reservations are free, but the show is popular enough that you need to reserve a month out.
Each day, they print a list of reservations for the staff to use when admitting guests.
One of our clients is a yacht club that has their own moorage, which they lease out to members. With several hundred slips, their insurance requires them to maintain proof of insurance, up-to-date vessel registrations, and regular electrical inspections for all boats moored at their facility.
In Washington all vessel registrations renew in June, but insurance and inspections can expire any time of year. The office needs to keep copies of these documents on file.
While a website that finds new customers is certainly compelling and worth exploring, a website that finds those customers and helps them understand your product and service (without your involvement) is even more compelling. There are a number of different ways for your website to help your customers along the purchase process. There are a number of different ways to build a relationship with a potential customer that does not require your involvement.