Help/Documentation

You don't need a new website. You need to make your current website more effective! How can you do that? There is no single answer -- websites are part of a larger system, and you need to consider many different aspects to make your site effective. We've been making websites since the start of the web, and know what makes them work -- as well as not work. Take what we have learned to make your site better!

Day 17 - Error Identification and Suggestions


You're checking out on an e-commerce site. You click Submit, and the page reloads with an error message at the top: "There were errors in your submission." That's it. No indication of which fields have problems. No explanation of what's wrong. You start hunting through the form, checking each field, trying to figure out what went wrong.

This frustrating experience is unfortunately common, especially on e-commerce sites, membership portals, and complex forms. But it's also completely avoidable - and fixing it makes your site accessible and more usable for everyone.

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User Experience

If you’re not a website developer, it’s hard to know what works and what doesn’t work on a website. You can get all the right information onto the pages, but how do you know if a visitor will be able to navigate smoothly to the information they need? How do you know if the site is pleasing enough for them to stay on and click through?

Picture this:

Matrix

Yet another messaging platform: Why Riot?


People who know me know I can get stubborn when I get sold on a particular technology. For the past year, my favorite is Matrix, a distributed chat system that addresses pretty much everything anyone wants from a messaging system. The only catch? Not that many "regular people" are using it yet.

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