Help/Documentation

Creating Product Bundles in Drupal Commerce
As we start developing mini-products to offer to our clients, we've found we actually need to group multiple products under one purchase.
User Experience
If you’re not a website developer, it’s hard to know what works and what doesn’t work on a website. You can get all the right information onto the pages, but how do you know if a visitor will be able to navigate smoothly to the information they need? How do you know if the site is pleasing enough for them to stay on and click through?
Picture this:

Yet another messaging platform: Why Riot?
People who know me know I can get stubborn when I get sold on a particular technology. For the past year, my favorite is Matrix, a distributed chat system that addresses pretty much everything anyone wants from a messaging system. The only catch? Not that many "regular people" are using it yet.
Planning successful projects: The User Story
Hey, that's not what I was thinking!
That's a very common complaint customers have with developers, when they receive the result of weeks or months of hard work. And it indicates a failure of planning.
TLLTS vs. TWIT: Linux support slam-a-thon
The Linux Link Tech Show (TLLTS) has a great segment dissecting the criticisms/wild flames put forth on a series of shows on the TWIT network. Wanted to add a couple comments missing from their discussion.
How Open Source support is different
I started writing a response to a discussion in the latest "Linux Link Tech Show" episode, but ended up with something far too long, so I've split it up into 4 posts.
The unwritten rules of open source support
What's extraordinary about the open source community is that this level of support happens all the time, every day, without charge, in hundreds, thousands of projects out there.
Why sales is important to your business
Over at Freelock Computing, we're learning the fundamentals of business from experience. We've been doing technology for a long time, but are relatively new to business, so what we've learned is hardly innovative or new.