Legal

Simplicity and Extensible Design


In the world of software and web development simplicity is a funny thing. We are always striving to make our work and our product simple: simple to understand, simple to use, and simple to maintain. This is one of the many reasons we use Drupal as our development framework here at Freelock.

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Incident Response


All the planning and preparation in the world won't prevent an incident, but it can greatly reduce the consequences.

Nothing better prepares you for responding to disaster than experience. In the world of web applications, sometimes we act as firefighters, coming in to rescue the smoldering remains of a hacked site, a crashed server, or an unexpected traffic burst.

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Limit the damage


No matter how diligent you are at preventing vulnerabilities and securing your environment, it's impossible to be completely secure on the Internet. What you can do is plan for how to limit the damage that people can do when they manage to compromise some part of your system. This line of thinking is called "Defense in depth" -- you can't just apply security updates and call it good.

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Backups


At Freelock, we don't think one backup is enough. All kinds of things can, and often do go wrong. Murphy was an optimist, after all.

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A question of risk


How would losing your web site affect your business?

That might seem like a silly question, but a surprising number of small organizations don't think it can happen to them. Think again -- web sites get lost all the time, through a variety of means. The server hosting your site might have a hardware failure. Your site might get hacked. Your web developer might accidentally delete something critical. Your host might go out of business, leaving you stranded. If you're in the tech world, you hear about these incidents all the time.

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