Chat support

You don't need a new website. You need to make your current website more effective! How can you do that? There is no single answer -- websites are part of a larger system, and you need to consider many different aspects to make your site effective. We've been making websites since the start of the web, and know what makes them work -- as well as not work. Take what we have learned to make your site better!

Website Conversion

While a website that finds new customers is certainly compelling and worth exploring, a website that finds those customers and helps them understand y

Delivery

When you’re running a business, especially a small business, there are a lot of moving parts to pay attention to. Filling orders, staffing, budgeting,

Website Engagement

Website Engagement While a website that finds new customers is certainly compelling and worth exploring, a website that finds those customers and h
Matrix

Yet another messaging platform: Why Riot?


People who know me know I can get stubborn when I get sold on a particular technology. For the past year, my favorite is Matrix, a distributed chat system that addresses pretty much everything anyone wants from a messaging system. The only catch? Not that many "regular people" are using it yet.

Read More

The Permanent Web


September 2016

[Update: a few days after I published this, Vector.im rebranded as Riot.im. It's the same project, just a new name...]

In 5,000 years, will anybody be able to read (or even access) things we put online today? Here at the dawn of the information age, we are creating the archetypes that have big implications, possibly for thousands of years. There's a bunch of recent science fiction stories that imagine various futures, written with the perspective of today's web, extrapolating where things might go as humanity evolves.

Read More