The CRM software mentioned in the book, currently in use by the author, is now uploaded to a Subversion repository. It's mostly the Anteil CRM package modified to strip out the C database abstraction library.
Con Zymaris has written a cogent essay about What the open source industry stands for. A particularly clear passage: "Open source licenses are not anti-commercial; they are anti lock-in."
Doc Searls, co-author of the Cluetrain Manifesto, has started a community message board around the idea of "Do-It-Yourself IT" (DIY-IT), specifically comparing in-house software development with the DIY home improvement trends.
Dave Fancella's Stupid Website has an anecdote about the ease of installation of Mandrake LInux 9.2, compared to Windows 2000.
James Gaskin, a networking columnist, called to ask me a few questions, and wrote a brief review of the book in Network World Fusion. Open-source solutions for SMB
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