Sometimes a simple reminder can spur a sale. If you have repeat customers that log into your commerce site, you may be able to remind them if they did not complete a checkout.
One of our customers is a manufacturer/distributor, who requires customers to log in to shop their site. Drupal Commerce can automatically delete abandoned carts after a certain number of days. Using the Events, Conditions, and Actions (ECA) module, some views, and the Easy Email module, we set up some custom emails that send to users who started but did not complete an order after 5 days, and again after 25 days, before clearing them out.
How to build the ECA?
Great solution but how do you create/manage the 2 and 25 day reminders?
We use a view with a date…
We use a view with a date filter set to the relative offset -- e.g. "-2 days". And the Easy Email module has a "key" field you can set to prevent it from generating/sending a message more than once.
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