Business

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Part 3: Metrics to success and selecting a vendor

When thinking about ways to measure your website’s effectiveness, you may also want to think about the metrics you use to gauge the success of the website in accomplishing your business goals. How else do you measure success?

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Ways to measure your website’s effectiveness

We've worked with many clients over the years, who all have very specific website development needs. While some clients may share common goals, each may approach those business goals in different ways. But, time and time again, we usually start by asking a client in what ways are they measuring their website's effectiveness. In this 4 part series, I'll discuss identifying purpose and overcoming obstacles, complaints of current site capabilities and establishing budget, metrics to success and selecting a vendor, then finally risk tolerance and disaster recovery planning.

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Part 1: Identifying your purpose and overcoming obstacles

One of the first questions we frequently ask our clients is, how would you gauge your website's effectiveness? We ask this because your website should not only reflect your brand, but in many cases, drive part of your revenue. A WordPress site can be a great start for companies that are strictly brand-centric, and will give you a strong web presence. However, if your goal is a website that not only represents your brand, but also comprises a mixture of e-commerce, registration systems, reporting tools, etc., then a WordPress site will not make the grade.

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Part 2: Complaints of current site capabilities and establishing budget

Another couple of questions we ask our clients are what complaints do you have with your current website and what would you like it to do better? Some clients respond that their website is just plain stale and they’d like something new/modern. Drupal lets you easily change up your entire look on a regular basis, like putting on a fresh outfit!

Case Study

Bonavita World

In early 2014, our friends at Bonavita came to Freelock requesting that we help manage their main website Espresso Supply. Soon thereafter, they wanted to launch a website for one of their brands, Bonavita.

Case Study

Max Dale's Steak and Chop House

Max Dale's Steak House is a popular restaurant a few dozen miles up the road in Mt. Vernon, Washington. If you're not from this state, you might have heard of Mt. Vernon when a major Interstate bridge collapsed into the Skagit river. For a while, this led to a lot of extra business for Max Dale's, because the detour route went right by the restaurant.

After the bridge was replaced and put in service, Max Dale's needed a fresh web site, social media presence, and video to help remind people why they should take the detour for a great meal or social hour tonight!

Skagit Media Marketing led the effort, and partnered with us to deliver the first of our new Basic Business Sites.

Case Study

Totem Ocean

Freelock teamed up with Eben Design to build a new site for Totem Ocean Trailer Express, a shipping company that has two voyages between Tacoma and Anchorage each week.