Hacked WordPress Site? We Clean It -- and Keep It Clean
Your site is throwing up spam pages you didn't write. Or visitors are getting redirected somewhere they shouldn't. Or you got the email: Google flagged you as "may be hacked," or your host suspended the account outright.
Whatever the symptom, the underlying problem is the same: something got in, and it's still in there until someone finds it and closes the door. Left alone, this doesn't stay contained -- the blocklist warning tanks your traffic, the redirect keeps re-infecting fixes you try yourself, and every day it's live is a day your organization's name is attached to spam.
You didn't sign up to become a malware forensics analyst. You need someone who's done this before, tells you plainly what happened, and gets you back to running your site instead of defending it.
You are not alone.
An estimated 30,000 sites are hacked. every. single. day. There were over 11,000 WordPress vulnerabiliities discovered in 2025 alone - and that's before a series of critical WordPress core vulnerabilities this past summer.
We've been doing open-source web operations since 2003. Drupal and WordPress, security and hosting, for organizations that can't afford to guess. This isn't a side service we bolt onto design work. It's core to what we do.
We've cleaned up dozens of WordPress sites for nonprofits, colleges, and small businesses and the pattern is always the same: the visible symptom (spam pages, redirects) is rarely where the attacker got in. Removing the symptom without finding the entry point just buys you a re-infection in a few weeks. That's the gap most $5 gigs and plugin-only fixes leave open.
What's included
- Full scan - files and database, not just the obvious folders
- Malware and backdoor removal
- Review of every admin user (attackers often leave themselves a login)
- Core, plugin, and theme reinstall from known-good sources
- Database cleanup
- Removal from Google's blocklist and any host-level suspension
- Post-clean hardening - including an assessment of your hosting environment, since a weak or misconfigured host is often part of how you got hit
- A written report: what we found, how they got in, what we did about it, and any hosting changes we recommend
The Plan - How it works
- Triage call - tell us what you're seeing; we confirm scope and access. (same day)
- Snapshot - we take a full backup before touching anything, so nothing is lost.
- Clean - files, database, admin users, the works.
- Harden - close the entry point, not just the symptom. This includes an assessment of your hosting environment - outdated PHP, shared-hosting reinfection risk, missing WAF, weak isolation between accounts - since hosting is frequently how attackers get in, or will next time.
- Verify - confirm the blocklist/suspension is lifted and the site is actually clean, not just quiet.
- Handoff - you get the written report and a plain-language explanation, not a PDF full of jargon.
Typical turnaround: 24–72 hours for most cleanups; longer for complex or repeat infections.
What it costs
Cleanups start at $3,000, which covers a full diagnosis - what happened, how they got in, and how much damage was done - plus the cleanup itself. If the assessment shows the site needs a full rebuild rather than a cleanup, the cost is substantially more; you'll know which situation you're in, and the number that goes with it, before we start any further billable work.
Why Freelock instead of a $5 gig or a plugin
A $5 cleanup or a security plugin can make the visible symptom disappear. Neither one reliably finds how the attacker got in — so the same vulnerability is often still open when they come back.
What's different here:
- Senior engineers, not a ticket queue. The person who finds the backdoor is the same person who closes it.
- We look for the entry point, not just the symptoms. That's the difference between a cleanup and a fix.
- We can rebuild the environment from scratch if needed — our Drupal Flake / wp-flake tooling means a clean, reproducible environment isn't a special project, it's how we already work.
- We assess your hosting, not just your site. If the host itself is the weak point - shared infrastructure, no isolation, outdated stack - we'll tell you, with a concrete recommendation, instead of cleaning the same site on the same vulnerable host and calling it done.
- Optional ongoing protection, so this doesn't become a recurring event.
Success - After the cleanup
Once you're clean, the goal is that this is the last time you have to think about it. That's what our Protection Plan is for - monitoring, hardening, and maintenance so you're not back here in three months. Not required, but most clients who've been through a hack once don't want to do it twice.
Start a cleanup → Book a triage call