You need a better way to interact with your customers. Or your employees. Or your members.

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Employee: Where am I working tomorrow?

Customer: I need to reorder something one of my coworkers ordered last year.

Member: I want to upgrade my membership to access your premium content.

We can help!

Website Evaluations

Ongoing support and maintenance

Bite-sized or big improvements

Advent 2025 - 24 days of Accessibility

Come back each day in December for a new Accessibility tip!

Last Month - Privacy

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Why does privacy matter? What do you need to know to stay out of trouble, as a website owner? How can you comply with laws around the world, and be protected from fines? Read our wrapup here, with links to all the stories...

This month: Artificial Intelligence

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This month we are exploring Artificial Intelligence, and what site owners need to know about it. Check our Blog for new posts, or subscribe for our round-up at the end of the month!

Upcoming topics

Here are topics we are researching and preparing now, coming in 2025! Sign up to get emailed when they are available.

Secure and easy logins - Passkeys (passwordless logins), OpenID Connect (log in via another site)
Accessibility
Automating tasks
Current state of social media
Schema.org, make your website understandable by machines
Performance tune-up -- speed up your website
Security tune-up - Content Security Policies, Stale resources

Your website is an asset. If it's not bringing you new business, if you dread going in to make changes, or you're worried about getting hacked, we can help!

Our Specialties

Drupal & WordPress
Associations
E-Commerce
Educational Institutions
Health Care organizations
Non-profits

Our Unique Offerings

Results/Vision/Protection Plans

What Makes Us Unique

DevOps/Security

Trusted and Loved by

Our latest insights

"Fragile Code House vs Fortress" - Split image: Left side shows a house of cards or glass structure (representing vibe-coded apps), right side shows a stone fortress or brick wall (representing battle-tested open source) - Conveys the contrast bet

🕑Nov 20, 2025 🖋John Locke 💬0

Vibe-coding versus Open Source - Security over the long haul

Vibe-coding is all the rage today. Who needs a developer when you can get an AI to develop an application for you? There are scads of application development tools now that promise to create that app you always wanted -- and surprisingly, these often work!

Sustainable/Open Business

AI, system engineering, test-driven development, coding assistant, continuous integration

🕑Sep 22, 2025 🖋John Locke 💬0

Easy unit testing with Drupal Flake and AI - Group PURL, a case study

AI does not replace system engineering. Stories abound about AI running amok, deleting production databases, exposing private data, failing to deliver on promises.

Dev Corner

Washington state map with tax symbol over Seattle skyline.

🕑Sep 19, 2025 🖋John Locke 💬0

Upcoming Sales Tax changes for Washington

Starting next month (October 2025), Washington businesses and residents will be paying sales tax on a slew of new services -- including custom web development, IT services, digital advertising, and even temporary workers.

Ask Freelock

National Center for Science Education

Freelock has been a rock-solid, indispensable partner. They’re fast, efficient, patient—and they get the job done on time and to spec.

— Robert Luhn, Director of Communications

Peninsula College

You have been one of the most responsive consultants that I've had to the opportunity to work with. Not only are you doing a great job with our maintenance plan but by sharing your steps of action, it only strengthens your ability and commitment to the client. Thank you Freelock!

— Emma Janssen, Web Manager

Fred Hutchinson Cancer Research Center

I wanted to touch base and thank you for your team’s quality work on the FHCRC eagle-i connection project. The system is live and in production – pushing our Drupal content automatically to Harvard’s system. We’re very grateful for all the efforts your crew put into this project! Freelock is on my speed dial for future projects!

— Ann Marie Clark

UW Center for Reinventing Public Education

Freelock has a deep bench in all things Drupal, but beyond the technical skills they also offer the much-appreciated ability to ask the right questions, articulate issues, and offer strong solutions. They were a true partner that went the extra mile amidst shifting priorities and deadlines. I look forward to a continued working relationship with the team at Freelock.

— Deborah Gassner

Olympic Peninsula Tourism Commission

As the coordinator for the Olympic Peninsula Tourism Commission, I direct staff and contractors in projects for the OPTC, including the contractor selection, design and build of the new website. Freelock was chosen and did the work as expected with great results. I heartily recommend them for other work of this nature. Their customer service and personal approach sets them apart from the crowd.

— Diane Shostak, Executive Director

Outdoor Research

Again, good job on the site. Unfortunately, most people won't be able to tell just how cool it really is. There is definitely a better look and feel on the outside, but where it really shines is under the hood. In today's world of crappy software vendors who provide crappy products and next to zero service at premium prices, it's refreshing to work with someone who is honest, thorough, reasonable and willing to do what it takes to meet the customer's needs.

— Eric Leung, Director of Information Systems

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