In early 2008, Phytec America brought Freelock on to maintain its Linux server systems and add an additional server. We configured a new server as an internal mail and file server, and converted their old one to become a backup server. We also created a disaster recovery plan, and provided mail relaying services to pre-filter viruses and the worst of the spam.
In January 2009, after three power outages in one weekend, their new server ended up with unrecoverable disk corruption. Gino went onsite and restored from the backups on bare metal, using the disaster recovery plan we created a year earlier. Aside from the outage/loss of service during the recovery period, there was no loss of data.