We began working with Seattle Humane Society in February of 2016. They had reached out to us because they needed some emergency help with their website. For some reason, their site was reverting to an old view display and completely broken. We were able to jump in, identify the problem, and resolve that day.
Turns out that they were so pleased with our work and responsiveness, they decided to purchase a Freelock Site Assessment, a year’s worth of site monthly maintenance, and a bucket of hours for ongoing support/development work.
In the site assessment, we were able to give them a report of the current state of their site – such as security, maintainability, usability, ease of making changes, scalability, performance, and estimated life remaining ratings. We then identified any risks or critical actions that the client should be aware of. In addition, we gave them high priority, noticeable effects, and best practices recommendations – not to mention much more within the full report.
Once some areas of concern were identified, the client worked with us on compiling a wish list of work they wanted done. We rated these in priority for the client, then gave them reasonable level of efforts to complete the work. This way, the client could use their budget most efficiently.